Please read these terms carefully before using our website. Last updated: March 20, 2026.
By accessing and using the American Pediatrics website (americanpediatrics.com), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.
The content on this website, including our blog articles, medical information pages, and AI chatbot responses, is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. The information is not intended to be a substitute for professional medical advice from a qualified healthcare provider. Always seek the advice of your child's pediatrician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this website.
If your child is experiencing a medical emergency, call 911 or go to your nearest emergency room immediately.
Submitting an appointment request through our website does not guarantee or confirm an appointment. Appointment requests are reviewed by our scheduling team, who will contact you to confirm availability and finalize the booking. Until you receive confirmation from our office, no appointment has been scheduled.
Our website features an AI-powered chatbot designed to answer general questions about our practice, locations, services, and office procedures. The chatbot uses artificial intelligence and may occasionally provide incomplete or inaccurate information. Chatbot responses do not constitute medical advice. For medical concerns, always contact your child's pediatrician directly.
Our Tawk.to live chat feature connects you with our team during business hours. Conversations may be recorded for quality assurance and training purposes. Do not share sensitive medical information or protected health information (PHI) through the live chat — please use our secure Patient Portal for medical communications.
All content on this website — including text, graphics, logos, images, and software — is the property of American Pediatrics or its content suppliers and is protected by United States copyright laws. You may not reproduce, distribute, modify, or republish any content from this website without prior written consent.
Our website may contain links to third-party websites such as our Patient Portal (eClinicalWorks), bill payment system (Xpress-Pay), and healow online booking. These third-party sites have their own terms of service and privacy policies. American Pediatrics is not responsible for the content or practices of external websites.
American Pediatrics and its providers, staff, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this website, any errors or omissions in the website content, or any unauthorized access to or use of our servers or personal information.
These Terms of Service are governed by the laws of the State of California. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in California.
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
If you have questions about these Terms of Service, please contact your local American Pediatrics office. Visit our Locations page for office phone numbers and addresses.
