Your privacy is important to us. Last updated: March 20, 2026.
American Pediatrics ("we," "us," or "our") is committed to protecting the privacy of our patients and their families. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website americanpediatrics.com, use our services, or interact with us in any way.
Information You Provide: When you use our website, fill out registration forms, request appointments, or contact us, we may collect your name, email address, phone number, date of birth, insurance information, and medical information related to your child's care.
Automatically Collected Information: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and browsing behavior. We use Google Analytics (GA4) to understand how visitors interact with our site.
Cookies and Tracking: Our website uses cookies and similar technologies to improve your browsing experience. Third-party services including Google Analytics, Tawk.to (live chat), and Web3Forms (appointment requests) may also use cookies.
We use the information we collect to provide and improve our pediatric healthcare services, process appointment requests and registration forms, communicate with you about appointments and care, respond to your inquiries via our chatbot or live chat, send relevant health information and updates, comply with legal and regulatory obligations, and improve our website's functionality and user experience.
As a healthcare provider, American Pediatrics complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) collected through our patient portal, registration forms, and clinical interactions is handled in accordance with HIPAA regulations. Our online registration forms and appointment request forms transmit data securely. For complete details on how we handle your medical information, please request our Notice of Privacy Practices at any of our 9 office locations.
Our website integrates with the following third-party services:
Google Analytics (GA4) — for website usage analytics. Google Privacy Policy
Tawk.to — for live chat support. Tawk.to Privacy Policy
Web3Forms — for appointment request form submissions. Web3Forms Privacy Policy
eClinicalWorks — for our Patient Portal. eClinicalWorks Privacy Policy
Xpress-Pay — for online bill payment. Xpress-Pay Privacy Policy
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
As a pediatric practice, we are especially committed to protecting children's privacy. We do not knowingly collect personal information from children under 13 through our website without parental consent. All patient information for minors is collected through parents or legal guardians via our registration forms and patient portal.
Under California law (CCPA/CPRA), you have the right to know what personal information we collect, request deletion of your personal information, opt out of the sale of your personal information (we do not sell personal information), and non-discrimination for exercising your privacy rights. To exercise any of these rights, please contact your local American Pediatrics office.
We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact your local American Pediatrics office. Visit our Locations page for office phone numbers and addresses.
